I was initially impressed with Dana’s enthusiasm and zeal for children and our community. I asked Dana what her profession is. She shared that she is a copy editor. As a doctoral student working on my dissertation, I immediately took note and followed back up with her to see if she would be interested in working with me. For the past two years, Dana has done more than just taken time to eliminate redundancy, restructure and rephrase any sentence, paragraph, section, or manuscript in my writing. She has coached me through grammar, spelling, and bibliography deficiencies. Her communication skills and professional demeanor are above reproach. Because of her excellence, I consider Dana a mentor – reliable, dedicated and eternally upbeat. Her customer service is unparalleled. Dana is a skilled multitasker, able to handle a high-volume workload. She consistently assisted me in meeting or surpassing all course deadline expectations. Dana is hardworking, a quick learner of her profession’s technical systems and software. Dana has my highest recommendation; I heartily recommend her to my colleagues.  –Scott Madry, Doctoral Candidate in Educational Leadership